#539 - WHY LISTENING MATTERS
Listen. To what people are saying. To how people are responding. To when people are silent. To who people are trusting. To where people are turning. To why people are leaving.
Listen. To doubts. To fears. To hesitations. To questions. To concerns. To hurts. To hangups.
Listen. To hopes. To dreams. To aspirations. To ambitions. To longings.
Listen. When it's offensive. When it's critical. When it's condemning. When it's personal. When it's accusatory.
LISTEN.